Creez votre propre tapis berbere
Importez un croquis, une photo de piece, un motif ou une reference couleur. L'atelier verifie les dimensions, le poil, la laine, les franges et la faisabilite avant le lien de paiement.
Atelier-designed
A considered proposal, never an instant configurator.
Approve before payment
Payment is confirmed before knotting begins.
14-day return route
Manual request; customer-paid tracked return.
Reknotting warranty
Structural weaving faults remain protected.
Cree pour votre piece, pas seulement pour une grille de tailles.
Choisissez des dimensions exactes, le poil, la laine, les couleurs, les bordures ou une interpretation plus douce d'un design existant. Small irregularities are part of the handwoven character and are reviewed before production starts.
Importer votre design
From an idea to a hand-knotted heirloom
Upload inspiration
Send a sketch, interior photo, rug reference, colors, or a PDF.
Atelier review
We check weave, pile, dimensions, wool, tassels, and production feasibility.
Draft order
You receive a personalized draft order with the rug price and 45 EUR design fee.
Approval & payment
You approve the final specification. Payment is then securely completed before knotting starts.
Hand-knotted in Morocco
The atelier knots, washes, checks, photographs, and dispatches your rug with tracking.
Before you submit
How much does a custom rug cost?
The rug price depends on size, pile, wool, colors, and design complexity. A 45 EUR design fee is added to the draft order only if you continue.
Can I upload inspiration?
Yes. Photos, sketches, pattern references, room images, and PDFs are accepted after file type and size checks.
How long does it take?
Most custom rugs take 4-8 weeks before insured dispatch, depending on size and complexity.
Can I return a custom rug?
Yes. Benihaus voluntarily accepts eligible manual return requests within 14 days after delivery, including made-to-order and custom-size rugs. Contact us first; you arrange and pay tracked, insured return transport. Condition requirements and full terms apply.
When is payment taken?
The enquiry and atelier review are not a purchase. After you approve the final specification and draft order, payment is securely completed and confirmed before hand-knotting begins.
What does the reknotting warranty cover?
Structural weaving faults are assessed for repair, reknotting, or remake. It is separate from returns and mandatory rights; normal handmade variation, wear, misuse, and unsuitable cleaning are not structural faults.
Does PayPal Buyer Protection apply?
Eligible completed PayPal transactions may qualify under PayPal's current rules. PayPal decides claims and exclusions; its protection supplements rather than replaces your statutory rights and Benihaus warranty.
Un achat éclairé
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Apprenez-en plus sur vos tapis: de la confection à l'entretien.
Recevez 10% de bienvenue sur votre premier tapis fait main.